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How to Write Winning WhatsApp Business Greeting Message

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WhatsApp Business is an excellent way for businesses to stay connected with their customers in form of Greeting Message. And create an engaging experience that leads to sales and conversions. 

In this blog, we will explore how to write winning WhatsApp Business Greeting Message to create an unforgettable customer experience. From greeting templates to tips and tricks to make your messages stand out, this blog will cover all your needs to start crafting effective and engaging greeting messages for your WhatsApp Business account.

What is a WhatsApp’s greeting message? 

A WhatsApp Business greeting message is sent by a business to welcome customers and provide them with information about the products or services offered. Generally, it is used to introduce the company and highlights its unique selling points, such as customer service or product quality. It can also direct customers to the business’s website or social media accounts. Finally, such a message can inform customers about upcoming sales, offers, and discounts.

Why Should You Use a WhatsApp greeting? 

1. Using a greeting message for WhatsApp Businesses is a great way to create a warm, welcoming atmosphere for customers and potential customers who reach out to your business. 

2. This type of message sets the tone for a positive conversation with your customers and can help establish your brand as friendly and approachable. 

3. Greeting messages can be used to introduce your business or specific product offerings or to inform your customers of any special promotions or services you have available. 

4. They can also be used to inform customers of any significant changes that may affect them or their experience with your business. 

5. Additionally, if you have a specific expected response time for customers, using a greeting message is a great way to include that information upfront. 

6. This helps create a better customer experience and ensures they know when to expect a response.

WhatsApp Business Greeting Messages Examples 

Here we have framed 15 WhatsApp greeting business messages you can readily pick and use to grab customers’ attention!

1. Greetings from [Company name]! We are so excited to have you as part of our growing community! Here, we strive to provide you with the best quality products and services that suit your every need. Please do not hesitate to let us know how we can help. 

2. Hi there! Welcome to [Company name]! We believe exceptional customer service is paramount to success and strive to satisfy you with every interaction. If there is anything we can do to make your experience with us more enjoyable, please don’t hesitate to reach out! 

3. We are thrilled to have you on board with [Company name]! Here, we will always go the extra mile to ensure you have access to the best and most up-to-date products and services you need. Please feel free to let us know how we can be of service. 

4. Hi! [Company name] is pleased to make your acquaintance. Quality is our priority, and we will do whatever it takes to ensure that you have the best experience with us. Don’t be a stranger! Let us know what we can do for you. 

5. Welcome to the [Company name] family! We take great pride in our customer service and are happy to help however possible. Do not hesitate to contact us if you need anything from us. 

 6. Welcome! [Company name] is happy to have you here. When serving our customers, nothing less than excellence will do. Please don’t hesitate to get in touch if there is anything we can do for you. 

7. Hello and welcome to [Company name]! We are so excited to have you join us! We aim to bring you the highest quality goods and services to make your life more convenient and enjoyable. Please don’t hesitate to get in touch about anything you need. 

8. Hi there! This is [Company name] – your one-stop shop for all things [name of products/services]. We offer the highest quality selection of products that cater to your every need. Don’t hesitate to get in touch if you have any questions or need anything. 

9. Welcome to [Company name]! Our mission is to provide quality products and services tailored to your needs. We are always here to help, so don’t hesitate to ask if you need anything. 

10. Welcome to [Company name]! We are so happy to have you as part of our family. We are committed to creating an exceptional experience and believe customer service should always be our priority. Please don’t hesitate to let us know how we can help. 

11. Welcome! We at [Company name] are delighted to have you join our community. Quality is our number one goal, and we are dedicated to excellence in every aspect of our business. Please don’t hesitate to let us know what we can do for you. 

12. Hi, this is [Company name] – your go-to solution for [name of products/services]. Customer satisfaction is our utmost goal, and we are always here to help if you have any questions or need anything. 

13. Hey there! Welcome aboard [Company name]. Here, we take pride in our commitment to customer service. We are here to ensure that your experience with us is the best it can be, so don’t hesitate to let us know how we can help. 

14. Greetings and welcome to [Company name]. Customer service should always come first. We strive to provide you with the best products and services around. If there is anything we can do to make your experience with us more enjoyable, please don’t hesitate to reach out. 

15. Hello and welcome to [Company name]. Here, quality is our passion and commitment to customer service is our priority. We are here to ensure your experience with us is the best. Please don’t hesitate to let us know what we can do for you.

How to Write Your Own WhatsApp Business Greeting Messages?

1. Start by considering the overall purpose of your greeting message. Your goal should be to welcome customers and set the tone of your conversation while providing helpful and relevant information. 

2. Decide on the desired length of your message. Greeting messages should be brief but also engaging and full of relevant information. 

3. Brainstorm different greetings to welcome customers. Some examples of greetings include “Welcome! We can’t wait to chat” or “Hello! Glad you reached out. We’re here to help.” 

4. Provide helpful information after your greeting. You may want to provide links to your store’s website, list the customer service hours, or provide general information such as delivery and return policies. 

5. Include instructions on how customers can access customer service if they need help. Let them know about different methods they can use to get in touch, such as chat, email, or phone. 

6. Use a friendly and inviting tone throughout the message. Remember that your customers are writing to you because they need assistance, so it’s essential to be helpful and patient. 

7. Make sure to proofread and test your greeting message before sending it out. Ensure all the links included are active and all the information is accurate. 

8. After you’ve written your message, feel free to use it as a template for the greeting messages you send to customers. You can also customize your messages for each customer depending on their needs.


WhatsApp Business greeting messages are an effective way to engage with customers. And to create a better customer experience. Businesses can make customers feel welcome and appreciated by providing customized, branded, and personalized greeting messages.

 Additionally, businesses can gain valuable insights into customer preferences. And also improve their marketing strategies. In the long run, using WhatsApp Business greeting messages can help companies to build loyal customer relationships and boost their sales.

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